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Contact Us

Sizing questions, wide feet, bulk orders for a studio, or something that arrived wrong — send it over. A person reads every message.

  • Replies within 1 business day
  • Free returns for 30 days
  • No automated phone tree

Have a question about a fragrance or an order from The Fragrance House? Get in touch using the contact form below.

Email: support@thefragrancehouse.xyz

For questions about an existing order, please include your order number and the product name. For fragrance questions, include the full product name, edition and bottle size.

Ask us before you order

Tell us your shoe size or foot measurement and what you need the socks for, and we will tell you which size to take — including telling you not to buy if we think they are wrong for you.

  • Real replies

    Within 1 business day

  • Free returns

    30 days, no restocking fee

  • Sizing help

    Send a measurement, get an answer

  • Dispatch

    Within 1 business day